Privacy Policy

Privacy Policy

Last Updated: [Insert Date]

At HWFI India Pvt. Ltd. (“Company”, “we”, “our”, “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use our e-commerce website, mobile application, or related services (collectively, the “Platform”).

By using our Platform, you consent to the practices described in this Privacy Policy.


1. Information We Collect

a) Personal Information

We may collect personal information including but not limited to:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment-related information (processed securely via third-party payment gateways)

b) Non-Personal Information

We may automatically collect non-identifiable information such as:

  • Browser type and device information

  • IP address

  • Pages visited and time spent on the Platform

  • Cookies and usage data


2. How We Use Your Information

The information collected may be used to:

  • Process and fulfill orders

  • Communicate order updates and customer support responses

  • Improve website functionality and user experience

  • Send transactional messages, offers, or service updates

  • Prevent fraud and unauthorized activities

  • Comply with legal obligations


3. Cookies and Tracking Technologies

Our Platform uses cookies and similar technologies to enhance user experience, analyze traffic, and improve services. You may disable cookies through your browser settings; however, some features of the Platform may not function properly.


4. Sharing of Information

We do not sell or rent your personal information. Information may be shared only with:

  • Trusted service providers (payment gateways, delivery partners, hosting providers)

  • Legal authorities when required by law

  • Business partners solely for order fulfillment and service delivery

All third parties are required to maintain confidentiality and data security.


5. Data Security

HWFI India Pvt. Ltd. implements appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, or alteration. While we strive to protect your data, no method of electronic transmission is 100% secure.


6. Payment Security

All payments are processed through secure, PCI-DSS-compliant third-party payment gateways. We do not store your credit/debit card or banking details on our servers.


7. User Rights

You have the right to:

  • Access and review your personal information

  • Request correction or deletion of inaccurate data

  • Withdraw consent for marketing communications

Requests can be submitted using the contact details provided below.


8. Third-Party Links

Our Platform may contain links to third-party websites. HWFI India Pvt. Ltd. is not responsible for the privacy practices or content of such external websites. Users are encouraged to review their respective privacy policies.


9. Children’s Privacy

Our Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.


10. Data Retention

Personal information is retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws and regulations.


11. Changes to This Privacy Policy

HWFI India Pvt. Ltd. reserves the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on the Platform. Continued use of the Platform indicates acceptance of the updated policy.


12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

HWFI India Pvt. Ltd.
📞 Phone: +91 96927 30613
📧 Email: Info@hwf-india.com